SMS terms & conditions

Last updated: August 8, 2026

Program description

Roar sends transactional text messages to enrolled users of the Roar resident-evaluation platform who have added a mobile number to their profile: one-time sign-in codes and short account notifications (for example, that a new evaluation is waiting). No marketing or promotional messages are sent.

Opt-in

You opt in by adding your mobile number to your Roar profile at bigroar.org, or by asking program staff to add it for you. Consent is not a condition of using Roar or of participation in the program.

Message frequency

Message frequency varies with your account activity. Most users receive a few messages per week or fewer.

Fees

Message and data rates may apply according to your mobile carrier plan.

Opt-out and help

Reply STOP to any message to opt out, or turn off "Receive texts" in your Roar profile. Reply HELP for help, or contact support@bigroar.org.

Carriers

Carriers are not liable for delayed or undelivered messages.

Privacy

See the Roar privacy policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.